Initially, the task seemed ideal for RPA robots (Robotic Process Automation).
However, this approach has a significant drawback: RPA solutions are extremely sensitive to changes in the program interface. The slightest shift of a button or field, and the robot will either stop or make a mistake.
This makes automation unreliable and requires constant monitoring.
But there is a more effective solution — a low-code platform.
Instead of relying on unreliable clicks on the interface, you can create a service that interacts with programs through the API.
Data will be transmitted directly between the systems, and commands will be executed via API requests. This eliminates the dependence on changes in the interface and makes the automation process more stable and predictable.
How it works
1. Simple interface
The employee selects the desired scenario in a convenient step-by-step menu similar to a chatbot.
2. Automation via API
The low-code platform transfers data between programs, performing all necessary actions without user intervention.
3. Reliability
Even if the program interface changes, the automation process will continue to work, as it is based on the API, not on the coordinates of the buttons.
Why low-code is better than RPA
- Stability
API integrations are independent of changes in the interface.
- Flexibility
Low-code platforms allow you to quickly adapt processes to meet new requirements.
- Simplicity
Creating such solutions does not require deep programming knowledge.
Low-code as a process orchestrator
Low-code platforms such as Botman.one are becoming universal tools for automating business processes. They not only replace RPA, but also open up new possibilities for integrating different systems. This is especially true for law firms, where it is important to minimize errors and speed up routine processes.
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