Due to the blocking of messengers (Telegram and others), small companies that used chatbots to communicate with customers are losing this capability.
However, there is a good alternative to chatbots in Telegram and other messengers: you can quickly and without programming create chatbots directly on your website.
Thus, a chatbot with a web interface can be the best solution because it does not depend on messengers or their blocks.
Moreover, you can install the service (chatbot) on your own server. Then you won’t even depend on the Botman.one platform.
Given that blocking of various platforms is becoming commonplace, it is best to have your own service independent of any platforms.
At the same time, hiring programmers to create such a service is time‑consuming and expensive.
Botman.one allows you to:
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create a service quickly and cost‑effectively, without programming;
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install the created program on your server;
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place the service interface on your website as a widget and communicate with your customers.
Moreover, you can receive messages from clients (text and files) both via email and in Telegram/MAIL.RU Agent.